Andy Schmidt

all messages by user

12/2/2018
Topic:
New computer, how to move SL Classic 4?

Andy Schmidt
Andy Schmidt
Administrator
Hi Bill,

Sure, moving StudioLine to a new computer is commonly done.

The basic steps are:
  • Identify the location of your StudioLine Data folder on your old computer. It might be something like "C:\StudioLine3 Data".
    Hint: Look in the StudioLine "Help" Menu. The "About" screen should reveal which folders StudioLine is currently configured with.
  • Also look up or locate your StudioLine 4 activation key.
  • Copy that ENTIRE folder and all its subfolders to a disk on your NEW computer. It does NOT have to be the C: drive again, but it certainly can.
  • Download and install the lastest StudioLine Photo Classic 4 onto the new computer. When you START the software for the first time, it will offer to either set up a completely NEW image archive (what you do NOT want), or it will ask you for the location of your existing image archive. Simply point to the StudioLine Data folder that you had copied to your new computer.

That's it as far as any images that are stored INSIDE the StudioLine Image Archive.

VERY IMPORTANT:
If your StudioLine "Preference" Settings on your old computer have "Do not Copy / Proxy only" configured for any of your disks, external drives, USB devices, etc. then please understand that those files were never stored "internally" in the StudioLine image archive - StudioLine was always just referencing them in their original "external" locations, as instructed by those settings.
So you absolutely HAVE to locate these "external" files on those disks and copy them over to the new computer as well (or plug those devices into the new computer).
7/25/2019
Topic:
Image Archive Folders vs. Windows Folders

Andy Schmidt
Andy Schmidt
Administrator
Dear Paul,

StudioLine’s core concept is that it becomes the storage facility for all your digital images – whether loaded directly from cameras, or from scanned-in from old prints. Ideally, there would be no need to first load them onto a Windows folder, because StudioLine can load them directly from your camera, scanner or memory stick. After loading them into StudioLine, you could wipe your camera or memory stick so that it can be used for the next photo shoot.


Of course, images that you already on your hard disk, prior to installing StudioLine require some special consideration.

>> When I launched StudioLine it for the first time, I imported all my many photos and folders.<<

Basically – there are two ways to “import” images, specially from Windows folders. The Image Archive preferences (on the software’s main menu) control the type of import performed for different sources.

  • If you allow StudioLine to “copy” the images to the Image Archive, then your original images now (also) exists INTERNALLY in StudioLine, where each one will be permanently preserved (StudioLine never alters the original). Once you feel comfortable with StudioLine, and realize you no longer need them on their previous Windows folder location, you could delete any duplicates from the Windows folders and free up space.
  • However, there is also the ability to NOT copy the images to the Image Archive, but to just catalogue references to the EXTERNAL (Windows) location of the file. This will work equally well, but only as long as you never move or otherwise change the location of these “externally” referenced originals. Since StudioLine has no internal copy, it has to rely on your ability/discipline to keep those files in place. Sometimes, reorganizing disk use, adding external drives, or installing a new Windows can change certain folder locations or disk drives. In that case, StudioLine will assist you with reconnecting to the files at their new location, the best it can.

>> I now see a folder/file structure in the Image Archive that looks exactly like what I see on Windows Explorer. But when I added another folder (with photos) from my camera in Windows, it did NOT appear in StudioLine? <<


Yes, ideally importing your “old” images from Windows is meant to be a “one-time” process, after which you would continue to “grow” your image archive by loading all future photos directly into StudioLine – eliminating the “go-between” Windows folder.

>> What am I seeing when I look at the folder/file panel in the StudioLine Image Archive? Are these the folders and files on my hard-drive? <<

These files are stored on your hard drive but not in any kind of recognizable Windows folders. If you use Outlook or other email software, you might have used systems that represent your “content” in their own “folder” metaphor – but they are NOT Windows folders.

>> If I delete a folder in StudioLine, does it get deleted in Windows Explorer? <<

No, adding/deleting folders/files in StudioLine does NOT touch any of your regular Windows folders and files. These are just StudioLine’s organizational objects that we represent to you as folders, categories, tags, etc.

>> When I see a photo (e.g., a jpg) in StudioLine, what is it physically? Is it the same jpg that's on my hard drive <<

What you see is the (unchanged) original photo, with any edits you made applied only dynamically while you view it. If the image is stored “internally” (was “copied” into the Image Archive) it is completely separate from whatever was on your Windows folder.

  • If the image is stored “externally” (was NOT copied, but only catalogued to the Image Archive), then it IS the unchanged original image on your Windows folder (but with any edit’s applied dynamically).
  • If an image is stored externally, then an icon below the image thumbnail will remind you of that fact. Clicking on that icon – or using the context menu – allows you to toggle the status of an image, if you change your mind on how it should be stored.

>> Should I see pictures in the Image Archive in their own, unique location, different from the original, with Windows Explorer?<<


Like Emails and Email attachments in your Email software, the StudioLine image archive stores your photos in a proprietary format – not in useful Windows Explorer locations.

>> I am particularly curious about the amount of memory it will require on my hard disk to have duplicates of every photo and video 4.<<

If you allowed StudioLine to copy your images to your StudioLine image archive, then you can decide at some future time to eliminate the duplicates from your old Windows folders.

>> If I modify a jpg photo in StudioLine, is the original (which I see in Windows Explorer in its original location) changed, or is only the copy changed? <<

No original is changed by StudioLine (no matter if it’s kept internal in StudioLine or external on a Windows Folder) – that is the core principle of StudioLine. THAT is why we prefer images to be stored INTERNALLY (copied INTO the image archive), as only THAT will protect you from using less-protective third-party tools and accidentally updating/cropping/resizing the priceless original.

When you use image tools in StudioLine, we remember your tools settings for each photo and “play-back” those settings for you when you view that image in StudioLine (or export, print, share… it). This way it SEEMS as if you modified the image – but you will forever be able to undo any individual change/setting/tool.
edited by Andy Schmidt on 7/25/2019
9/30/2019
Topic:
studioline webdesign creates different formats

Andy Schmidt
Andy Schmidt
Administrator
Thank you for your interest. StudioLine will generate static pages with fix screen positions for all elements (other adjusting margins for centering). The layouts are not responsive to different devices.
9/30/2019
Topic:
studioline webdesign creates different formats

Andy Schmidt
Andy Schmidt
Administrator
digiteyez wrote:
Do you anticipate an update?
We have not announced any soon-to-come upgrade in that regard.

digiteyez wrote:
… is free
We don't expect to compete with that.

Best Regards,
Andy
11/27/2019
Topic:
Uploading images from iphone

Andy Schmidt
Andy Schmidt
Administrator
Dear Ben,

StudioLine is able to import files/photos directly from any devices that simulate a "drive letter" in your Windows PC. Do you have your iPhone wired to your computer?

Alternatively, you can install Apple's "iCloud" App onto your Windows PC. It will add your regular iCloud Drive to your Windows Explorer, and it will also give you the option to "download" photos from your iCloud Photos into your Windows PC - from where you can then load your pictures into StudioLine like any other Windows file.
11/27/2019
Topic:
Uploading images from iphone

Andy Schmidt
Andy Schmidt
Administrator
Hi Ben,

It's possible that you are using some third party software (such as iTunes), which has proprietary knowledge on how to access your iPhone through your USB cable. However, that access might be strictly exclusive to that particular software -- not generally available to "regular" Windows applications, such as StudioLine.

For Windows itself (and thus, regular Windows applications) to see the files on your iPhone, your phone would have to appear as a device (e.g., a USB drive) in your Windows Explorer.


Not all third party applications include the necessary general device driver to simulate external hardware (i.e. your iPhone) as if it was a Windows disk drive of sorts.
11/27/2019
Topic:
Uploading images from iphone

Andy Schmidt
Andy Schmidt
Administrator
BenkH wrote:
...as i have itunes on my PC it might be preventing SL seeing the device?

Dear Ben - just to avoid a potential misunderstanding: iTunes is not "preventing" you from seeing your iPhone, it's just not also "enabling" it to appear as a simulated drive that then could be accessed by regular Windows applications.
So - iTunes is not "broken", consequently there is no fix. It's just Apple's decision on how accessible they want to make the files stored on iPhones under Windows.
BenkH wrote:
I can see the iphone in the windows explorer as 'Apple Iphone'

I'm curious, when you open that "Apple iPhone" item in Windows Explorer, will it let you browse all the way to the photos that you hope to import?
(If so, you should be able to copy them to a local Windows folder and use that to import into StudioLine.)
12/6/2019
Topic:
Photo Pro - Client über VPN

Andy Schmidt
Andy Schmidt
Administrator
Die Zugriffsmethodik von StudioLine ist fuer LAN (also lokale) Netzwerkgeschwindigkeiten ausgelegt - also unterstellt hunderte von Mbit/sec oder Gbit/sec in beiden Richtungen. Ein VPN kann einem entfernt-stationiertem Anwender zwar scheinbar-lokale Berechtigungen simulieren, aber das aendert nichts an der vergleichsweisen langsamen Verbindungs-Geschwindigkeit ueber's Internet und hohen Latenzzeiten.

Statt dass der UK Kollege die zentralen Datenbank-Zugriffe ueber's VPN remote ausfuehrt, ist es sinnvoller diesem Anwender in Deutschland einen Remote-Desktop einzurichten, so dass StudioLine fuer ihn wirklich lokal im deutschen LAN agiert.
12/17/2019
Topic:
Slide Show Report

Andy Schmidt
Andy Schmidt
Administrator
mike wrote:
share ... on MediaCenter. It's possible to enter descriptions too.

Adding to what Mike already suggested, once you publish a set of photos to MediaCenter there are a number of different "views" you can choose from. Besides the aforementioned slide show, there is also a "List View" in case you prefer your viewers to get more of an overview, where the textual information appears next to each thumbnail.
12/26/2019
Topic:
Basic 4 hangs while loading.

Andy Schmidt
Andy Schmidt
Administrator
Hi,

What's the context? Did this used to work in the past months - and it only started happening today? If so, what has changed in the operating system, hardware config, file/folders, external drives, etc. since it had last worked successfully?
Also, if this is an existing StudioLine Photo Basic installation, what's the specific StudioLine version number?

Or is this the first attempted usage after having downloaded the current version from our web site and installing that?
12/27/2019
Topic:
Basic 4 hangs while loading.

Andy Schmidt
Andy Schmidt
Administrator
Thank you for reporting back.

Generally, loading a few hundred images should only take a few minutes; it's something users (incl. myself) do on a regular basis. So there may be other factors in play here - such as the speed and/or connection type to the device where those images were loading from, or whether something unique with these images, metadata, or their path caused StudioLine to wait for some error-handling, retries and timeouts to occur after each photo, etc. Another issued could be the speed and connectivity to the device/path hosting the "StudioLine Data" folder, where the database is kept.


If this were to be a persistent issue, contextual / environmental details and version information would be needed to zero in on whatever causes. StudioLine is also able to generate diagnostic log files, that would help us learn the specific I/O, database or other actions that are atypically slow in your case.
2/20/2020
Topic:
Loading Images and Movies from iPhone

Andy Schmidt
Andy Schmidt
Administrator
Dear Bill,

for individual technical support specific to your files or folders, simply use the Help menu in StudioLine and generate a Technical Support Request, including the diagnostic log files.

This way our team can see how that file was loaded into StudioLine, where it was located at the time of loading, and what transpired subsequently - e.g., whether it is still at that location now.

Ideally, you'd also attach a very small, minimal .MOV file with which you reproduced that problem. Just in case the problem was the file's content rather than it's location.
3/4/2020
Topic:
Geotagged Images in Wrong Location on Map

Andy Schmidt
Andy Schmidt
Administrator
Exocet wrote:
When I load images which contain geotag data, the map position shown is incorrect.

Once you supply us with a sample image, we will investigate how the GPS data is stored in your particular image and why it causes StudioLine to misinterpret the coordinates.

Based on your Amsterdam vs. Scotland example, I suspect that the positive longitude for Amsterdam is being confused with the equivalent negative value - which would be in Cardigan Bay, west of Wales (but not Scotland, as the latitude of Scotland however is quite different from Amsterdam!?)
edited by Andy Schmidt on 3/4/2020
3/4/2020
Topic:
Geotagged Images in Wrong Location on Map

Andy Schmidt
Andy Schmidt
Administrator
Thanks, I imported your Photo into a StudioLine Photo Classic, and it did appear in the correct spot.
Can you confirm that in your StudioLine Photo Basic, the GPS Coordinates in the Descriptors show the correct value (see enlosed).

If so, then the problem might have to do with an incorrect centering of the map in StudioLine Photo Basic vs. the full retail version.
3/5/2020
Topic:
Geotagged Images in Wrong Location on Map

Andy Schmidt
Andy Schmidt
Administrator
Our team will also investigate in the morning.

In the meantime, see what happens when you use the big "+" / "-" buttons in the bottom right of the map to zoom in.

I wonder if the location will start working correctly when you switch from "World" view to a more focused map (such as, just Europe or Benelux).
3/5/2020
Topic:
Geotagged Images in Wrong Location on Map

Andy Schmidt
Andy Schmidt
Administrator
Exocet wrote:
I zoom in to include only the surrounding streets, the image location is approximately correct. However, as I zoom out to show Amsterdam and the surrounding area, the marker does not re-centre itself to the correct location.

Thank you, the team has reproduced issues that occur with zoom-out map views and is working to address that. I do appreciate you pointing this out so competently and your patience.
This issue may have been introduced during a recent update and then was not sufficiently tested.
3/18/2020
Topic:
Loading Images and Movies from iPhone

Andy Schmidt
Andy Schmidt
Administrator
Hi Bill,


It is important that you understand the following shortcomings of Apple’s USB connection to Windows, that are persistent, and well documented:

  • If you have your iPhone set up to automatically lock the phone after a given number of minutes, then the transfer to PC will be interrupted each time the “Lock Screen” appears.

    Action Required: You will have to remember to keep in eye on the phone, keep unlocking it, and then also wait for the subsequent prompt on your iPhone to reauthorize access to your data. In the meantime StudioLine may seem to “hang” until you act.

  • Apple’s so-called “Automatic” file format used for sharing by your iPhone will, dynamically in real-time, attempt to convert your HEIF pictures to JPEG format, and your Videos from their proprietary HEVC (h.265) to the regular h.264 coding. However, this “on-the-fly” conversion by the iPhone is well-known to be faulty, causing some files to be inaccessible by Windows and/or the file transfers to frequently lock up.

    Action Required: For more reliable file transfers, you will have to change the “Settings” for “Photos” so that file “Transfers to Mac or PC” will use iPhone’s “Original” file format, thus obsoleting Apple's flawed attempts to convert file formats "on the fly".
4/17/2020
Topic:
Improvements and New Features included with Update

Andy Schmidt
Andy Schmidt
Administrator
Ashok Gupta wrote:
I am using windows 7 OS. Kindly provide the suitable update. My latest version is 4.2.44.0

Dear Ashok,

you are already using the final version (4.2.44) that could still be installed under the old Windows 7. Later versions rely on newer operating system components that will only work with the operating systems actively supported by Microsoft.

Once you have upgraded your system to Windows 10, you'll be able to run newer releases of StudioLine without problems.

Ashok Gupta wrote:
Due to certain limitations I will not be able to move to higher version of windows.

Fortunately, Windows 10 offers a number of different virtualization options, where you can either create a full Windows 7 virtual machine, or better, just a Windows 7 sandbox for your individual legacy applications. This way you can still run legacy applications by companies that have long abandoned those old programs, while also being able to start using modern software that won't run on older technology.
9/18/2020
Topic:
How do I reference the "My images" folder in SL

Andy Schmidt
Andy Schmidt
Administrator
If you set "Do Not Copy" in the preferences, then the files will only be catalogued (and low-resolution thumbnail pictures are generated), but the original files are left at their original Windows locations:

https://help.studioline.net/classic/importing_images
2/13/2021
Topic:
Import - Übernahme .json Daten in Bildbeschreibung

Andy Schmidt
Andy Schmidt
Administrator
Es gibt einen Industriestandard (XMP), dem seit mehr als einem Jahrzehnt alle Hersteller folgen - ausser Google.

Statt korrekt formatierte XMP Dateien (im XML Format) auszugeben, die allgemeinverstaendlich waeren, oder die Attribute direkt IN den Bildern einzubinden, gibt Google Photo wohl hausgebraute JSON Dateien aus.

Es gibt ein "ExifTool", das angeblich in der Lage ist, die einzelnen JSON Werte in die jeweils korrekten Bilddaten zu kopieren:
https://legault.me/post/correctly-migrate-away-from-google-photos-to-icloud
wo sie dann von dem Rest der Welt (incl. StudioLine) verwendbar wuerden.

Der beste Weg waere natuerlich, dass Sie als Kunde von Ihrem Anbieter (Google) ein standardgerechte Loesung erhalten.
edited by Andy Schmidt on 2/13/2021




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