Andy Schmidt

all messages by user

6/12/2014
Topic:
Lost Password

Andy Schmidt
Andy Schmidt
Administrator
If you lost the password to your MediaCenter account, you can easily request a new password on this page.

The new password will be sent to the email address associated with your MediaCenter account.
6/12/2014
Topic:
Improvements and New Features included with Update

Andy Schmidt
Andy Schmidt
Administrator
The list of improvements and features included with each StudioLine Update are itemized on the version history page of the StudioLine web site.
For your convenience, StudioLine checks in regular intervals for updated versions. However, you can also use the "Help" menu option "Check for Updates" at any time. Once the Update Manager launches, it will guide you through the update process in either case.
edited by Andy Schmidt on 6/12/2014
7/11/2014
Topic:
Moving to new computer

Andy Schmidt
Andy Schmidt
Administrator
Hi Doug,
An important consideration is HOW (with what tool/method) you made those backups.
If you used some Windows method to copy the "C:\StudioLine...\" data folder (and all its subfolders) to some external disk or other backup medium, then you will have backed up the meta data of your images, such as descriptions, edits, tool settings, which are all stored in a database. In addition your backup would contain any images that you had allowed StudioLine to "copy" and thus store "internally" (a setting in the StudioLine Preferences). The one thing missing would be any images that you kept in "external" locations ("not copy" in the StudioLine Preferences). You would have to also have a backup of those source folders that are external the "C:\StudioLine...\" data folder.
Alternatively, you may have used the backup or export functions within StudioLine to create backups.
Once we can narrow down your precise circumstances I can start giving you proper advice on how to proceed.
You also mentioned that you had backups from "several" old computers. Does that mean you had more than ONE computer, each one with StudioLine installed (either at the same time or at different times) and each one has their own/unique set of images that you NOW finally want to merge all these disjointed image archives into ONE StudioLine instance?
Of course, ideally you would have migrated the previous StudioLine installation to each newer computer in succession, back when, and then add new images to that migrated image archive. This way, you would only have ONE StudioLine image archive to migrate today. If you have not being doing this, then basically you'll finally have to "catch up" all those steps that you skipped.
Without going into all the details already - it will involve "restoring" each old StudioLine image archive (that has unique images) at a time. Then, taking a backup of THAT one data set with the most current StudioLine verison, ideally version 4. Eventually you'll end up with as many "new" StudioLine backups as you had computers in the past. StudioLine version 4 will have a way for you to use those new backups and "import" each set of unique images into one common Image Archive. Again - there will be certain detailed steps involved - but that's the general idea.
StudioLine version 4 would ALSO give you the option to maintain your different StudioLine image archives from different PCs in your NEW PC in separate data folders (one per image archive). You could then choose which data folder (image archive) to work with every time you start StudioLine. Of course, that means your photos would not be "merged" - they'd just be located in the same PC.
7/11/2014
Topic:
Moving to new computer

Andy Schmidt
Andy Schmidt
Administrator
Doug wrote:
The files were copied via Windows

Okay - that's good to know.
Just to be clear, this means in those sets of folders are all images for which you had permitted StudioLine to "copy" the original photos in the "Image Archive Copy Settings" in the "Preferences" menu:



Any images from sources that were NOT copied into the StudioLine data folder, you would have to have backed up from their specific folder location! If that applies in your case, then I would need to know because there will be certain considerations if those "external" images are restored to different folder locations than where they were on the old PC (StudioLine handles that quite well, but it's something we'd need to keep in the back of our heads).
Doug wrote:
For each of the old computers, I have a separate StudioLine folder

Understood - does that mean you have already copied (restored) those folders back to a common hard drive on the NEW computer? Or are they currently on one or several offline drives from which you intend to restore them at some point?
A few more pieces of info so that I know what options/features you have at your disposal:

  • Is StudioLine currently installed on the new PC?
  • If so, what is the precise product (e.g. StudioLine Photo Classic, StudionLine Photo Basic, ...) and what version and update level (use the Help menu to display the current product and version information).


edited by Andy Schmidt on 7/11/2014
edited by Andy Schmidt on 7/11/2014
7/11/2014
Topic:
Moving to new computer

Andy Schmidt
Andy Schmidt
Administrator
Hi, at minimum, I propose that we start with you using the Update function in "Help" to at least get the "final" 3.70.63.0 update to StudioLine V3 from a few weeks ago. If needed, you could also get the full installer here: http://www.studioline.net/EN/upgrade/version-3/
I further assume that your current installation of StudioLine Photo Classic 3 already contains (new) photos you'd like to keep. The "Help" "Version" screen will tell you the location where the "live" StudioLine data is kept. We want to make sure that you do NOT overlay/replace that folder - or accidentally "drag" any of backup files directly into that folder. It wouldn't be a bad idea to first make a backup of THAT folder as well.
You could create a folder "C:\SLrest" which will at some point hold, temporarily AND one at a time, each set of StudioLine folders from your backup, once we get started.
In the "Preferences" menu, does your software have the option "Data Directory Management"? If yes, we are ready to proceed.
If not, then the next steps are very specific to your particular set of files and folders names, which wouldn't be beneficial to other users on this forum. So I'd like to move this from the public forum to a one-on-one. After the upgrade please use the 'Service Request / Technical Support' option in the menu. This will generate a service request, tell us your email address, and also tell us the location of important StudioLine control files. Then I can email you directions that are customized to your StudioLine instance.
7/11/2014
Topic:
Moving to new computer

Andy Schmidt
Andy Schmidt
Administrator
Doug wrote:
Data Directory Management option is in my Preferences menu.

Super - that will make life easier.

Doug wrote:
Current files are c:\StudioLine3 Data\

Good - so that's the default/standard location.


Here's what we'll do:
  • Copy the entire "Gray Dell" "StudioLine 3 Data" folder and it's sub folders to your temporary C:\SLrest.
    This way, we keep your backup as-is, in case we need to start over.
  • You should end up with "C:\SLrest\StudioLine3 Data", and in that folder you should see a file "SLDD.ini" and subfolders like "database", "log", "images", "galleries", "cache", ...
  • Once that's in place, go to the "Preferences" menu in StudioLine and choose Data Directory Management.
  • You will see the path to your current (only) StudioLine data folder.
  • Press the "Attach" button to add an additional StudioLine data folder (kind of a "parallel universe" Image Archive)
  • Press the "Browse" button to navigate to your restored "C:\SLrest\StudioLine 3 Data"
  • When you return to the Data Directory Management screen, you should now see BOTH your data folders. One of then will have a green highlight - indicating the "active" one that StudioLine is working with.
  • You can now click on the restored one in "SLrest" and activate THAT one, then restart StudioLine.
  • If all went well, StudioLine will now show you an image archive with the files and folders that you used to have on the "Gray Dell".
You should navigate around a bit, to make sure you find all the crucial photos that you are anxious to keep. If NOT, then we would stop right here and figure out what's up with that. You can safely use the Data Directory Management screen to toggle back to your "primary/new" StudioLine 3 data folder again and continue using THAT in the meantime.
If all the files are there, it's time for a little experiment so that you become familiar with what your options are!
Go into folder navigation pane (left side) in the image archive and pick a sample folder (possibly one with a subfolder or two) that doesn't have a huge amount of photos. Right click on the folder, and from the context menu choose "Backup Originals to Disk".
StudioLine will "export" a single file for each original photo, plus a standard XMP file with the metadata/settings/edits for each photo, in a Windows folder of your choice (I strongly recommend you use an empty/new folder for that).
Next, use Data Directory Management to toggle back to your primary/new StudioLine data folder and restart.
Now you have to decide where in your "new" StudioLine image archive you want to place those sample images that you just backed up. You can either open Windows Explorer and drag and drop the Windows folder (with all the original files and their XMP files you had just exported) into the folder pane of the StudioLine application window, and drop them onto any folder. Or, you can use the file menu "Backup -> Restore from Backup".
Once those exported "Gray Dell" sample images have been successfully imported to the primary/new StudioLine instance, you check those sample images in StudioLine to see where they ended up - and of course confirm that they all look as you expected.
At this point you should come up with a strategy how, and where you want to import the bulk of your images from the Gray Dell (and later all the other computers). I don't know if you have overlapping folder names, I don't know if you plan to "reorganize" your images into different locations as you import them, etc. Or, maybe initially you just import them all into a distinct folder in the new Image Archive and AFTER they were imported, drag and drop them within StudioLine where you want them.
  • After this test export/import, and after you having come up with some strategy, you would now toggle your Data Directory back to the Gray Dell to go at it "for real"
  • Must likely you would want to export ("backup") all your images to a Windows folder, by using the File menu "Backup to Disk" function (but you could also do individual folder selectively if that suits your strategy better, specially if you know you had a lot of duplicate images on each of your computers)
  • Then toggle the Data Directory back to the "new" StudioLine instance and import "for real".
  • Once finished, detach THAT "C:\SLrest\StudioLine3 Data". By now, all the photos should now be in your "new" image archive - so the restored "Gray Dell" folder is no longer needed.
  • Delete C:\SLrest\StudioLine3 Data" (that should be the now-obsolete Gray Dell backup)
  • Start over - and repeat the entire process with your "Silver Dell" computer (e.g., by copying THE "Silver Dell" "StudioLine3 Data" folder to your C:\SLrest, attach THAT to your StudioLine, activate it, restart, etc.)
Repeat as necessary :-)
edited by Andy Schmidt on 7/11/2014
8/1/2014
Topic:
Studioline Photo Classic 4 (and 3) - Proxy Images

Andy Schmidt
Andy Schmidt
Administrator
Hi,
While editing images, you could forseeably maximize the image display, beyond 800 pixels to the size of your screen. If your proxy image is smaller than that, then StudioLine will access the original image in the image archive to obtain a bitmap in the necessary size - which normally would be transparent to you.
However, StudioLine also supports "externally stored" images, where StudioLine only maintains the proxy image plus a 'reference' to the original file, which might reside on a CD/DVD. If your proxy image is less than the screen size then StudioLine might have to be prompt you to locate and manually mount the media with the externally stored original, before StudioLine could continue. To avoid this potential disruption in your work-flow, the software suggests that your proxy images be at least screen size.
I will forward your suggestion regarding the "Do Not Show" to our development team. That does sound like a reasonable request.
8/15/2014
Topic:
StudioLine 4 Installation bricht fehlerhaft ab

Andy Schmidt
Andy Schmidt
Administrator
Hallo Herr Gerritzen! Erstmal vielen Dank fuer Ihren Upgrade.


Diese Fehlermeldung klingt nach einer Windows Meldung, nicht eine die sich auf den StudioLine Aktivierungsschluessel bezieht. Es ist wohl der Windows Error Code "Error 8009001A Keyset as registered is invalid". Dieser Fehler bezieht sich auf das Crypto API und passiert des oefteren beim Windows Update und anderen Verwendungen des Windows Installers.
Das Crypto API verwendet den subfolder %ALLUSERSPROFILE%\Microsoft\Crypto\RSA\MachineKeys\. Eventuell gibt's ein Problem mit diesen Keys - oder in Ihrem Windows ist der Zugriff auf diesen Folder nicht gestattet.


Sie koennten mal einen Reboot machen, evtl. als "Adminstrator" anmelden und auch mal Windows Update die neuesten Fixes installieren lassen, um zu gucken, ob das AUCH schiefgeht.
Andere Microsoft Anwender hatten sich dadurch beholfen die ungueltigen Key Dateien in diesem Subfolder zu loeschen und von Windows neu generieren zu lassen:
http://social.msdn.microsoft.com/Forums/en-US/f3ae9010-d5c0-4fd2-a863-b4527a605050/error-8009001a?forum=theforumofsho
8/18/2014
Topic:
Photo Classic 4.0 - Drawing Markup?

Andy Schmidt
Andy Schmidt
Administrator
Hi,
I changed the subject to "Drawing Markup" to more accurately describe the feature you were asking about.
StudioLine does have extensive abilities to textually "annotate" pictures using either the various standards-based Exif, IPTC and XMP fields, or unlimited user-defined "descriptor" fields. However, it does NOT have any built-in bitmap editing capabilities, or the ability to create some sort of "overlay", where you could use drawing tools to graphically markup an image.
This is a fairly specialized application. If you do have a suitable bitmap editing/markup tool, then you can add that tool to StudioLine with a shortcut to that external application. This way, you would be able to manage your photos / graphics in StudioLine, and directly (from within the image archive) would be able to launch hat external application to edit any selected image.
So while it would not be a built-in function, you would be able to extend StudioLine's capability that way. (You may already be using that method, but I wanted to mention that in case you were not yet aware of that option).
8/22/2014
Topic:
Photo Classic v4 Overlay Text During Export

Andy Schmidt
Andy Schmidt
Administrator
Hi Wayne,
I suppose there may be more than one issue here.
>> I notice that the export form is the same as it was in v3, not like what is shown in the help for v4 <<

I'm including a screen shot of what the export looks like in my system. If yours is markedly different, then I recommend you reproduce the problem and then immediately use the "Service Request" function in the Help menu to forward your diagnostic logs files to our development team so that we can try to figure out why your Export screen looks like version 3.
>> as of a few days ago when I choose to overlay text on the export dialog it brings up a preview/detail screen showing the image with the text very small defaulted to the lower right with no apparent method to edit the settings. <<
As you can see in my screen shot, selecting that option in the Export panel SHOULD open the "Text" panel to control size, position, content, etc. of the overlay. Maybe there is some strange combination, where that panel is hidden beyond the visible portion of your screen, or covered by some other objects on your screen.
Of course, our software should always "pop up" any screens to the "front" of all other windows, and if necessary shift them to visible screen coordinates. So, here to, a service request might enable our developers to figure out where that "Text" panel is hiding in your case and what necessary "action" our software is currently omitting.
8/22/2014
Topic:
Photo Classic v4 Overlay Text During Export

Andy Schmidt
Andy Schmidt
Administrator
Hi Wayne,
Your screen shot shows that:
  • you had selected the photo P13805800 in the Image Archive, usually by clicking on the thumbnail ONCE (but there are various other ways to select objects in Windows apps.)
  • You opened the context menu for that object - possibly by right mouse button the image "P13805800".
  • On the context menu you "somehow" highlighted the "Export" function.
HERE is where it gets interesting. Your screen shot almost looks as if you are NOT using a normal mouse to operate StudioLine, but possibly attempt to use other means to navigate the program's GUI?
Up to that moment, all is still fairly completely standard, as far as I can tell.
Once you CLICK on the Export function in that context menu on your screen shot, or, if you use the "File" menu and choose "Export / Save(As)" from there, the context menu would INSTANTLY CLOSE, and instead the "EXPORT OBJECT AS" panel (the left screen on my screen shot) would have opened. Then you'd select the option for "Text Overlay" and press the "Preview/Detail Settings" button right below, then the special "Preview / Detail Settings" screen opens, which is the RIGHT window in my screen shot.
Now..., the fact that your screen shot still shows the context menu being open, seems to imply that you never actually clicked your left mouse button on the "Export" item in the context menu. It almost seems that instead of using your mouse, you press the ENTER key on your keyboard?
Pressing the Enter key (or possibly Alt+Enter, if your "Alt" key is stuck) is the Windows shortcut for "Open". Since the image "P13805800" is currently select, pressing "Enter" will OPEN the image - meaning the normal Image Viewer opens - which is exactly what we DO see on your screen shot...
So - I might have some details wrong, and hopefully you'll fill in the blanks by describing your specific actions - and what "pointing device" or alternate methods you were using - but based on the screen shot it seems as if you never actually launched the "Export" function. The context menu is still sitting there WAITING for you to PICK something off the menu.
8/23/2014
Topic:
Photo Classic v4 Overlay Text During Export

Andy Schmidt
Andy Schmidt
Administrator
Hi Wayne,

thanks for all the screen shots.

So - it appears that everything is working and you are able to get to every screen. You are able to turn on/off the overlay text feature successfully?

Now, when you click on the "Overlay Text" line in the feature list of the Export panel, that shoud open the "Text" settings, where you would control WHAT the overlay looks like, WHERE it is aligned in the picture, WHAT the text is, WHAT the size is, etc. etc. Can you open that screen, too?

At this point, can you help me understand your specific problem/concern. It sounds as if things are working just fine. I had operated under the assumption that you did NOT see the right screens, that they were of the wrong product version etc.

What precisely it is that you would like to be different? Is your concern that they text overlay is turned on by default, is it the default size and position... ? Can you point me to something on your screen shots that you expected to behave/look differently?

8/23/2014
Topic:
Photo Classic v4 Overlay Text During Export

Andy Schmidt
Andy Schmidt
Administrator
Wayne Hewitt wrote:
I can not see the final text box to adjust the text to what I use for my default. I am running Win 7 64 and have three flat screens. I have carefully searched behind all displays on all three windows and have found nothing hiding. I have been using this setup for a couple of years and there have been no changes.


Hi Wayne - thanks for clarifying. I think I got it now.

I'll have the developers look through the diagnostics log you submitted before the weekend, and search for the "Text" dialog that should open on one of your 3 screens when you click on the "Overlay" line in the list.
8/23/2014
Topic:
Photo Classic v4 Overlay Text During Export

Andy Schmidt
Andy Schmidt
Administrator
Hey Wayne - after looking through the diagnostic log you had sent, I noticed that the "Preview/Detailed Settings" dialog opens (as your screen shot confirms), but I don't see the "Text" dialog completing. Instead I see a program exception when reading your original JPEG file.

Can you confirm that you have the same problem with a few different images from different times/sources. If it's something specific to certain images, that it would help us focus our attention on those particular JPEG files - if it seems to happy no matter which image, then we know to look for the reason elsewhere...

Wayne Hewitt wrote:
13:49:46.208 0 251c : 960 Dialog (416) Header : "Export Objects As..."
13:51:48.317 0 251c : 960 Dialog (20891) Header : "Text"
13:51:48.475 0 251c : 960 CSLExportImage::OnPreview - Open Dialog (with Settings)
13:51:48.576 0 251c : 960 Dialog (470) Header : "Preview / Detail Settings - 14202D2B-8AE3-48FB-9631-4A2DCA49D3EF (100%)"
13:51:48.995 0 251c : 960 Dialog (470) Header : "Preview / Detail Settings (100%)"
13:51:48.999 0 251c : 960 CSLExportImage::OnPreview - Dialog opened
13:51:49.163 0251c :2728 Got an exception during read of a JPEG file ("D:\StudioLine3 Data\ACTIVE\Images\Img01118.stg_hm\Pictures\i96643--1x-1.JPG") in ILJpeg.cpp, 1583
8/24/2014
Topic:
Photo Classic v4 Overlay Text During Export

Andy Schmidt
Andy Schmidt
Administrator
Wayne Hewitt wrote:
tried a number of images from different dates and different cameras with what appears to be the same results.

Thanks for confirming that for me. I checked the log files you attached and see that for the 3 attempts to display the "Text" dialogue, they were each followed by a program exception in the JPEG handler.

So - your result may be related to that program exception.
Wayne Hewitt wrote:
I have attached the log file.


Thanks I downloaded that ZIP file and then DELETED it as the diagnostic logs could contain sensitive information NOT intended for public consumption!

I will let you know what our development team finds out.
9/14/2014
Topic:
Bilder im Bildarchiv nach Aufnahmedatum sortieren

Andy Schmidt
Andy Schmidt
Administrator
HenrichsK wrote:
Beim Versuch der Produktregistrierung ende ich immer auf der Seite, auf der für die neue Version 4 geworben wird, weiter komme ich nicht.
Koennten Sie uns dazu bitte mehr Details geben. Wo haben Sie im Produkt oder auf unserer Website einen Link zur "Produktregistrierung" gesehen? Was war die "URL" (die Web Addresse) zu dem dieser Link zeigt.

HenrichsK wrote:
Ich möchte gerne wissen, wie ich in der neuen Version die Bilder dem Datum entsprechend sortieren kann.
Um die Sortierfolge im Bildarchiv zu aendern, bitte im Bildarchiv mit der rechten Maustaste auf den Hintergrund ZWISCHEN den Vorschaubildern clicken, damit das Kontextmenue fuer die Anzeigeoptionen aufgeht.

Dort dann den Menupunkt fuer Sortierreihenfolge auswaehlen.

In einem Fenster kann man dann dann auswaehlen, welcher Descriptor (oder welche Descriptoren in welcher Reihenfolge) fuer die Sortierung verwendet werden, und ob aufsteigend oder absteigend sortiert werden soll. Fuer die Sortieren nach Aufnahmedatum koennte man in der Gruppe "Systemdeskriptoren" das "Filedatum" verwenden, oder aus der "Exif" Gruppe direkt das Kameradatum.

Wenn es sich bei der Sortierung um einen "Spezielfall" handelt, kann diese jeweilige Sortierung auf Wunsch auch gespeichert und spaeter wiederverwendet werden.
9/20/2014
Topic:
Related to h1 header

Andy Schmidt
Andy Schmidt
Administrator
akgupta wrote:
How can I set header h1, h2 etc,
In StudioLine, you design the appearance of pages, which may be used to print flyers and other print projects, or may be rendered into HTML for use on the web. So, while designing your pages, you are not working in any kind of HTML editor, where you would set individual tags.
The StudioLine page editor doesn't have "style" scheme, where you could associate certain "context" or "relevancy" to various types of text - such as designating levels of "headlines" vs. "body" text vs. "footnotes", etc. Consequently, there is no way for StudioLine to render HTML code with context specific tags (such as h1 )

akgupta wrote:
set the language of the website
The "Site Settings" or various "Page" properties don't have any way to designate a language, which could then be rendered as the lang="en-gb" attribute of the html element.
However, you can use the function File | Insert | HTML Object to add custom HTML code to the beginning or end of the head element, such as:
meta http-equiv="Content-Language" content="en"
If you make such an HTML object part of your page template, then it will become part of each page derived from that template.
Alternatively, if you have control over your web server, you could organize different subfolders for each target language, and then use server options to have the server generate the appropriate Content-Language headers for each folder.
10/4/2014
Topic:
dynamic menu

Andy Schmidt
Andy Schmidt
Administrator
With StudioLine Web 3, or StudioLine Web Designer 4, you can right click on a text object and then choose "Apply Dynamic Menu":


Make sure you are clicking on the text OBJECT - do not select individual words/text passages INSIDE a text object!
edited by Andy Schmidt on 10/4/2014
10/5/2014
Topic:
Bildreihenfolge beim Exportieren

Andy Schmidt
Andy Schmidt
Administrator
Ute Hau wrote:
wie kann ich Bilder aus einem Archivordner auf einen externen Stick abspeichern, so dass die Reihenfolge des Archivs auch 1:1 übernommen wird?

Die Reihenfolge der Bilder in Windows Ordnern (z.B. auf Ihrem Stick), werden strenggenommen durch die von Ihnen gewaehlte Sortierreihenfolge des Windows Explorers bestimmt. StudioLine hat also keinen direkten Einfluss darauf, in welcher Reihenfolge Sie sich die exportierten Bilder anzeigen lassen.

Aber, es gibt eine Methode die Bildreihenfolge des Windows Explorer mit StudioLine "abzustimmen", in dem Sie im Windows Bilder nach "Dateinamen" anzeigen lassen. Parallel dazu lassen Sie dann einfach StudioLine beim Exportieren die Dateinnamen der Bilder durchnumerieren (entsprechend der Reihenfolger der Bilder im Ordner des Bildarchivs). Solange die Dateinamen der Ausgabedateien mit der Laufnr. anfangen, werden sie im Windows in der Abfolge dieser Laufnr. (und somit der Reihenfolge im Bildarchiv) dargestellt.

Wenn Sie gerne "sprechende" Dateinamen moechten, dann koennen Sie den Originalnamen oder auch gerne andere Descriptoren hinter der Laufnr. anhaenen lassen, wie auf dem Beispielschirm am Ende dieses Beitrags ersichtlich.

Zum Exportieren von Bildern gibt’s auf der StudioLine Website einen „Workshop“, der die Verwendung dieser und anderer Optionen im Detail erklaert:
http://www.studioline.net/de/workshops/Export





.
edited by Andy Schmidt on 10/5/2014
10/14/2014
Topic:
Resizing Image Archive Window

Andy Schmidt
Andy Schmidt
Administrator
Dear Wayne,
Do I understand correctly, that you are not maximzing the StudioLine application, but are running it as a smaller Window? And, you are trying to resize the StudioLine application window using the standard Windows handles in the four corners of the application border (see red circles in Screen Shot)?
Or how/where are you trying to resize the "Image Archive Window"?





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