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AMD Video Adapter SW Update Crashes StudioLine 

Andy Schmidt
Andy Schmidt
Administrator
Posts: 85


9/18/2016
Andy Schmidt
Andy Schmidt
Administrator
Posts: 85
NOTICE


A recent update by AMD to its Control Panel Software is known to arbitrarily crash a wide range of Windows applications (including StudioLine).

The reason is the installation option "Gaming Evolved App". This will install an old "free" version of the "Raptr" game, which in turn installs a highly unstable "game session recording" software "Play.TV", which hooks itself into Windows as a background service and then causes intermittent crashes in arbitrary software applications, including StudioLine.

Once you uninstall Raptr and Play.TV, AND uncheck the AMD installation option "Gaming Evolved App", AND subsequently reboot Windows, AND then confirm that neither "Raptr" nor Play.TV" still have subfolders in EITHER your "Program Files" or "Program Files x86" folders, THEN your Windows system should start functioning normal again.

Alternatively you can pursue this matter with AMD tech support for a different resolution.
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